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Inbound Call Centre Agent

East Cowes, Isle of Wight
Dependent on Experience

permanent position
OTT are currently looking for up to five new members of staff to join our friendly and dynamic inbound call centre team.

We offer full training, support and an excellent career development programme which is backed up by a competitive salary and award competitions.

Based in East Cowes on the Isle of Wight, We have been established as a 100% Automotive based call centre business since 2004 and operate in 2 locations in the South of England which cover the whole of the UK, with a subsidiary business based in Dusseldorf Germany for our German partners.

We are looking for motivated team players who pride themselves to provide excellent customer service to our clients within the motor trade.

The successful applicants will be customer focused and be able to deal with people of all levels on the phone.

Previous experience in customer service roles would be an advantage but it is not essential as full training will be given.

Skills required

Good Telephone manner
IT Skills (Microsoft excel, word etc.)
Team player
This is a Full time/permanent position which is available for immediate start.

Business hours are 08:00 - 20:00 Monday to Friday and 08:00 - 17:00 one Saturday a month which is paid as overtime.

Your basic hours would be 09:00 - 17:00 but shift patterns or overtime will be required dependent on the contract you will be based on giving you the opportunity to increase your income.

Please apply below and we will be in touch for an informal discussion.

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